Privacy Policy

When you submit an enquiry on this page, we collect:

• Your full name, phone number and email address
• The concern you select (for example knee pain, back pain, shoulder pain or other)
• Technical information such as IP address, browser type, pages visited and the advertisement or campaign that brought you to this page

If you become a patient, we may also collect information such as date of birth, gender, address, medical records, health status, identity documents and payment details at our centre, as described in our main privacy policy.

• To contact you by phone, SMS, WhatsApp or email regarding your appointment enquiry
• To arrange and manage your consultation and care
• To share relevant information about our services, where you have not opted out
• To measure and improve the performance of our website and advertising
• To comply with applicable legal and regulatory requirements

This website may use cookies and similar technologies, including Google (Google Ads, Google Analytics, Google Tag Manager) and Meta (Facebook / Instagram) pixels, to understand how visitors use the page and to measure the effectiveness of our advertisements. You can block or delete cookies through your browser settings and manage ad preferences in your Google and Meta account settings.

We do not sell your personal information. Information may be shared only with service providers who help us operate this website and manage enquiries (for example hosting, CRM or communication providers), who are required to keep it confidential, or where required by law. Aadhaar or other identity information, if collected at the centre, is not shared with third parties without your consent.

We take reasonable technical and organisational measures to protect your information. Information is retained for as long as required under applicable law or for the purpose for which it was collected.

You may request access to, correction of or deletion of your personal information, and you may withdraw consent for its processing at any time, in line with applicable Indian law including the Digital Personal Data Protection Act, 2023. Withdrawing consent may affect our ability to provide certain services.

For any privacy-related questions or requests, please contact us:

• Email: kinesispainfree@gmail.com
• Phone: +91 7896 974306 / +91 44 3142 3695
• Address: 37/1, Near College Road, Opp. DPI Campus, Near The Marina Hotel, Nungambakkam, Chennai, Tamil Nadu 600006.

We may update this policy from time to time. Any changes will be posted on this page.